Support Center

Cancel or change a subscription (Monthly/Annual Plan)

Last Updated: Jul 20, 2016 04:26PM MYT

Cancel a subscription
1. Open the Google Play Store app.
2. Tap Menu > Account > Subscriptions.
3. Find the subscription you want to cancel. 
4. Tap Cancel. 

Important: Uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged. If an app you've purchased a subscription for is removed from Google Play, your future subscription will be automatically canceled but past subscriptions will not be refunded.

Access after you cancel
When you cancel a subscription you will still have access to your subscription for the remainder of time you have already paid for. 

For example, if you purchased a one-year subscription on Jan. 1 for $10 and decide to cancel your subscription on July 1, you will have access to the subscription until Dec. 31. But you will not be charged another yearly subscription of $10 the following Jan. 1.

Refunds for subscriptions
For information on subscription refunds, see:
https://alphapod.desk.com/customer/portal/articles/2503476-returns-and-refunds

Contact Us

7e35586e477622ca602c9451f7e11dce@alphapod.desk-mail.com
https://cdn.desk.com/
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